Select the products you wish to purchase and add them to your cart.
Complete your order and payment online.
After payment is confirmed, you will receive your digital voucher by email.
Present the voucher code or QR code at the designated merchant.
The merchant will verify the voucher and provide all products included in the order.
Seller & Fulfillment
Seller & Fulfillment
The order is sold by Lumivo.
The products or services included in the order are fulfilled by the designated merchant at the redemption location.
Lumivo does not provide the underlying products or services directly.
Rules of Use
Rules of Use
The voucher is valid only at the designated merchant and redemption location.
The voucher may only be used during the merchant’s regular operating hours unless otherwise stated.
The voucher may only be used for the products or services included in the order.
Each voucher is valid for one-time use and must be redeemed in full in a single transaction.
All products or services included in the order must be redeemed at the same time. Unused individual items cannot be carried forward for later redemption.
The voucher code or QR code must be presented at the time of redemption.
Once the voucher has been redeemed, it cannot be reused.
The voucher is not exchangeable for cash, and no cash change will be provided.
Any merchant-specific restrictions will be clearly displayed on this merchant page or the relevant product page.
Applicable sales tax, if any, is not included in the voucher purchase price and will be handled at the time of redemption in accordance with applicable local tax laws.
Refund Policy
Refund Policy
Eligible orders may be refunded before any redemption has started, subject to the Lumivo Refund Policy.
Each voucher is intended for one-time, full redemption of all products or services included in the order.
Once redemption has started, the order is generally non-refundable, subject to applicable law.
Expired unused vouchers are generally non-refundable, except where required by applicable law.
Refund eligibility may also be subject to the specific conditions displayed at the time of purchase.
For full details, please refer to the Lumivo Refund Policy.
